NEED HELP ?

Please log in to your Nour account to update your phone number. Go to the account settings or profile section and look for the option to edit your contact information. Follow the instructions provided to make the necessary changes to your phone number.

To change your address, please log in to your Nour account. Navigate to the account settings or profile section and look for the option to manage your address. Select the address you wish to update and edit the necessary details. Remember to save your changes.

To view your order history, log in to your Nour account and go to the "My Orders" or "Order History" section. Here, you can see a list of all your past orders, their status, and relevant details.

To unsubscribe from emails and SMS notifications, access your Nour account settings. Look for the communication preferences or subscription management section. From there, you should be able to opt-out or adjust your preferences for receiving emails and SMS messages.

For assistance, you can reach Nour's Customer Care team through their provided contact channels. The contact details and working hours should be available on the Nour website or in the app.

For information on career opportunities with Nour, please visit their official website or check their careers page. They should have details about available positions, requirements, and instructions on how to apply.

No, setting up an account is not mandatory, and you can make purchases as a guest on Nour. However, creating an account offers personalised offers, saved addresses, faster checkout, and easy order tracking.

At Nour, we prioritise the protection of your personal information. Any data you provide through our platform is secured in our servers, using Secure Socket Layer technology to encrypt any payment transactions you make. Your card details and passwords are not accessible to any of our employees. While we share general non-private information with carefully selected third parties, we handle this process carefully. For detailed information on how we handle your data, please refer to our Privacy Policy.

If you experience trouble logging into your Nour account, you can easily reset your password by clicking the "Forgot Password" option on the login screen. You will receive an email or sms with instructions on how to reset your password. Please contact our Customer Care team for assistance with any other technical difficulties.